FAQs

Care Instructions

- Remove any clips and debris before washing
- Machine washable at 30°C using non-bio detergent
- Do not use fabric conditioner (using fabric conditioner creates a waterproof barrier on the fleece)
- Re-shape and allow to air dry
- Do not tumble dry (washing and drying at high temperatures can cause the item to shrink)
- Do not iron

Tips for Increasing Wicking Properties of Fleece Liner

- Soak in a solution of water and white vinegar before washing
- Add white vinegar to the rinse cycle of your washing machine (refer to washing machine instructions first to check this is ok for your machine)
- Never use fabric softener in wash

Business Hours

Business hours are: Monday - Friday, 8am - 6pm (GMT)

Please allow 24hrs (business hours) for a response to your message. We will aim to respond as quickly as possible to all enquiries.

Delivery

See Delivery Policy for latest updates.

 

Lost or Missing Parcels

UK customers: 
If your order has not arrived within 2 weeks from the date it was marked dispatched, please contact us so that we can launch an investigation with the postal service/courier. Confirmation of delivery is obtained on all parcels.